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Rolling Collection Management by Objectives

Write the seven most important things, as a Collection Manager, you are doing on your job. Don't refer to your Job Description. It's probably inaccurate, as most are. Suggestions for your primary task: "Be first assistant to each subordinate."

Next to each task, write an objective... a specific thing you'll accomplish, relevant to that task. Begin your written objective with the work "To." Follow that with a verb. Let the rest of the sentence flow, but end each objective with the date of attainment. Don't exceed twenty-two words.

Example: On your seven-item list, you wrote: "Train Collectors." A relevant objective would be: "To establish a Collection Training Program, for approval of Financial Vice President, by 7/1/xx."

When an objective is attained, replace it with another, again relevant to the task. When the task changes, make that change on your seven-item list.

This is a lifetime Rolling Collection Management By Objectives Program. It doesn't cost any money, nor does it require a printed form (please hate the tyranny of the printed form).

Review your objectives... monthly... in brief discussions with your superior. Then, when you are promoted... just take the word "Collection" out of this title, substituting the word describing what you're now doing.

How to buy and sell Collection-Improvement Ideas
Your Collectors are alert and fast-thinking people. Even if they don't begin the job with those qualities, those traits do...

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